Deleted SMS with win code. how to get a prize?

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The procedure for paying out prizes is fully automated. Withdrawal requests come from tens of thousands of winners every year, therefore the system is perfectly debugged. Most of the difficulties are associated with customers' mistakes or misunderstanding of the rules of the service. Most often problem situations occur in the following cases:

The reluctance of the winner to pass identification when winning more than 15 thousand rubles.
Participation in the lottery for minors.
Loss of access to mobile phone number by the player.
Providing false or incorrect data when registering on the Stoloto website.
Transfers to bank cards of the Maestro system.
Complex system of limits and restrictions on withdrawal.

In case of difficulty, lottery organizers recommend contacting support. You can contact her by the number indicated on the official website or by writing a request to the support via Viber or Telegram.

Go to the website stoloto.ru and start playing

What you need to know before checking

It's not bad to play, but about 5% a person according to the statistics of the same "Stoloto", become gambling addicts or people, addicted to draws, lotteries and gambling. Therefore, you need to play in moderation. And since it happened, that a person bought a ticket and is nervously waiting for the results, then you need to know some points before, how will he run to check it.

There are several types of tickets: electronic, paper, SMS tickets. Need to define, which one do you have.
If you bought via SMS and don't know, where is the ticket number "Stoloto", then it will come to your phone number.
If you have an electronic ticket, you need to register on the official website "Stoloto".
If you have a paper version, you need to immediately write out his number separately, so as not to lose. How to find out the ticket number "Stoloto"? Everything is very simple, because it is often placed on the ticket itself. As a last resort, you can contact Stoloto employees by phone number +7(499)27-027-27, and they will advise you.
You can pick up the prize within six months after the release of the draw.

We check the ticket of the state lottery for winning

All manipulations are carried out on the site https://www.stoloto.ru/check-ticket. To do this, you need to prepare in advance and find: the right lottery, drawing number and ticket number.

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Open the link, posted above. The interface of the page is intuitive - on the right side there are draw dates for all the Stoloto company lotteries.. Below the ticket verification form are the results of the last draws - there you can find your ticket and not start filling out the form.
Click on "Choose a lottery" and click on yours from the drop-down list.
Specify the draw number. Near the place of entering the number there is a button "Where to find the drawing number", by clicking on which you can visually look at the picture of the ticket sample, where is the draw number on your lottery ticket. Usually the ticket says something like this: "The ticket is valid for circulation number 123456".
You must indicate the ticket number. Don't be limited to one copy, if you have several, after all, you can specify an unlimited number of ONE circulation and all of them will be checked.
Press the button "Check" and get the results.

Useful:

How to get your winnings
How to create an account in your Stoloto personal account

Frequently asked Questions

Why doesn't the win code come to stoloto?

First, double-check, did your ticket win, did you enter your phone number correctly?. The service of receiving SMS from short numbers may be disabled. Then send SMS to 9999 with the word "all". If the winning code still doesn't come, contact your mobile operator.

Yes, depending on the payment system, commission and withdrawal limits may differ (see the table below).

What to do, if the prize has expired?

You need to submit a written application. If the reason is valid, you can be paid your winnings in full. The application form is here (in the section with the relevant question).