How to write to Stoloto support service
There are several types of communication with Stoloto technical support:
- Online chat stoloto;
- Stoloto hotline number - 8 900 555-00-55;
- Email - ;
- Center Table;
- Fax number: +7 495 204-85-86
- Alternative methods (viber, telegram).
Click on the arrow, a chat window with a consultant will pop up in front of you.
In the field "Your comment" you can ask a question of interest about the state lot. Communicate politely and correctly.
If you want to write to the mail, scroll down to the start page and select "Contacts". The arrow shows the email address of the support service (email).
On the mobile version of the site, click on the corresponding icon in the upper right corner and choose a convenient communication option. Online chat on mobile looks like this:
Contacting support is easy in the app.. We follow the index and choose the desired method. "Write a letter" is a communication by email. The work of the support service can be found in the screenshots of the correspondence below.
Personal account overview
The personal account page consists of 12 tiles (four rows of three tiles each). Each tile is dedicated to a specific section of your personal account, it contains a link to enter the section and displays important information on this section.
Consider the main sections of your personal account.
My wallet
On the main page of your personal account, click on the "Wallet" link.
You will be taken to the "My wallet" section of your personal account, where you can fund your gaming account.
Click on the "Deposit" button and you will go to the page for replenishing the game account using a bank card. You can also choose another method of replenishment (Qiwi, Yandex money, United Cashier, Sberbank-Online, Tinkoff, Alpha Bank, MTS, Megaphone, Beeline, Tele2, etc.).
My tickets
On the main page of your personal account, click on the link "My tickets".
You will be taken to the "My tickets" section of your personal account, where you can check the ticket, who bought.
In this section you can also buy a ticket.
How to play Stoloto
To play the lottery, just buy a Stoloto ticket online or at any point of sale. If necessary, you need to provide your phone number, to confirm your details later when confirming the win. The following simple steps are required.:
- Fill in the ticket fields - choose numbers or erase the protective coating, etc., according to the lottery rules;
- Wait for the draw, watch it online or on TV;
- Check winning combinations or look at the result of your ticket through the service on the website.
Instant lotteries transfer money directly to the player's wallet. Upon receipt of the winning in the draw, the participant will have to confirm his data.
How to check Stoloto e-ticket
If a ticket was purchased on the Stoloto website, then it is convenient to check it via the Internet . After entering your personal account, go to the section "My tickets".
The system automatically sorts the purchased tickets. Winning positions are collected in a separate group. Tickets are highlighted separately, from which the remuneration has not yet been received.
The Stoloto website has a mobile version - m.stoloto.ru. It is convenient to use it on a smartphone, when there is no access to a computer or laptop. The main difference is the absence of an information and reference block. This makes the page easier to load and allows you to view only the information you need.
The mobile version offers a number of possibilities:
- registration;
- Payment for tickets;
- Checking winnings;
- Crediting funds for winning tickets.
All pages in the mobile version are conveniently arranged. The site works well even on small screen phones. Pages are only a few kilobytes in size. Therefore, they load quickly and use bandwidth economically..
